Policies

Welcome to Jump Joy, where we provide a range of whimsical party decorations and accessories for your special events. In order to ensure a smooth and enjoyable experience, we kindly ask all customers to carefully read and agree to our Party Rental Agreement and Liability Waiver.

Party Rental Agreement

By renting any of our party decorations or accessories, you acknowledge and agree to the following terms and conditions:

1. The rental period begins on the agreed-upon date and time and ends on the specified return date and time.
2. You are responsible for the safekeeping and proper use of the rented items during the rental period.
3. Any damages or loss of the rented items will be your responsibility and may result in additional charges.
4. You agree to return the rented items in the same condition as when they were received, normal wear and use excepted.
5. Payment for the rental must be made in full prior to the rental period.
6. Cancellations made within 48 hours of the rental period may be subject to a cancellation fee.
7. Any changes to the rental agreement must be made in writing and agreed upon by both parties.
8. Not allowed on equipment: There are no shoes, food, drinks, face paint, confetti, sharp objects, jewelry, glasses, water/pool, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house(s) or soft playground equipment as this can cause the material to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers and soft play equipment. If any face paint gets on the bouncer the client will be held responsible for total replacement costs.

Liability Waiver

Jump Joy takes the safety of our customers very seriously. By renting our party decorations or accessories, you acknowledge and agree to the following:

1. You understand that the use of our rented items may involve certain risks and hazards.
2. You assume all responsibility for any injuries or damages that may occur during the rental period.
3. You agree to release Jump Joy from any liability for any injuries, damages, or losses that may occur during the rental period.
4. You agree to indemnify and hold Jump Joy harmless from any claims, actions, or liabilities arising from the use of our rented items.
5. You agree to use the rented items in a safe and responsible manner, following all instructions and guidelines provided by Jump Joy.

By signing below, you acknowledge that you have read and understood the Party Rental Agreement and Liability Waiver, and agree to abide by its terms and conditions.

Thank you for choosing Jump Joy for your party needs. We look forward to helping you create unforgettable memories!